Frequently Asked Questions

 

What is your delivery time?

We recommend placing orders before the 6th December for Australia and 11th December for the USA. Orders will be dispatched the next working day. 
  • Ireland - 1-2 working days (Standard Post)
  • UK - 2-5 working days (Standard Post)
  • Europe - 2-5 working days (Standard Post)
  • USA - 5-12 working days (Standard Post)
  • Rest of World - 5-12 working days (Standard Post)

 

Where do you deliver to?

We deliver to anywhere in the world including the USA, UK, EU, Canada, Australia and New Zealand. Once we have a valid address we will do our best to get it delivered on time.

 

How much do you charge for shipping?

We provide free worldwide shipping on all orders over £80. Below are rates for orders below £80:
  • UK & Ireland - Standard Post £3.80 
  • Europe - Standard Post £3.80
  • USA - Standard Post £3.80
  • Rest of World - Standard Post £3.80

 

What is the latest order date that will arrive before Christmas?

We recommend placing orders before the 6th December for Australia, 11th December for the US, 18th for the UK and 19th for Ireland.

 

What is your return policy?

Click here for info on returns.